FAQS

WHAT IS A VECTOR IMAGE?

A vector image is the most precise way to preserve a design. It is a digital image made up of lines, and areas of fill color. This is why you are able to zoom in far on a vector image, and that line still looks precise. In contrast, a JPEG image is made up of small pixels filled with a seperate color. This is NOT precise, and is why some images get blurry when enlarged.

All of our designs are created in vector form, but can also be provided in JPEG, PNG, PDF, etc. upon request. (Some of these forms are better for web as they save on loading time.)

WHERE ARE YOU LOCATED?

We are based out of Stockton, CA.

ORDERS

HOW LONG BEFORE MY ITEM IS SHIPPED?

Most items are shipped the day following the order. Customers will be contacted directly if wait is expected to be longer than 2 days.

SHIPPING

WHERE ARE PRODUCTS SHIPPED FROM?

Orders are processed and shipped out of Stockton, Ca.

HOW LONG WILL SHIPPING TAKE?

All orders are shipped express mail USPS, unless requested otherwise. West coast purchasers should expect 1-3 days shipping time. Mid and East Should expect 3-5 days shipping time.

SECURITY

IS THIS PAGE SECURE?

Absolutely! And there is an easy way to check this. Please understand, that this feature is only needed in sites where payment information is being processed, or you are sending other personal information. Otherwise, it has no bearing on your security when not in use. Click this lock, just to the left of the url. From here you can also view the validation, to see if it is up to date, and who it is issued to. In this case, it is issued to me.

ARE PAYMENTS SECURE?

OF COURSE! Every page on DesignbyTorres is fully secure, and all orders for FWRDS Clothing are processed by Shopify, who are known for their large scale format and proper implementation of tight security protocol.

PAGE INFORMATION

HOW WAS THIS WEBSITE MADE?

This website is basically my "Final Project" in my almost 2 years of self study into web development. It consists of HTML5, CSS, JavaScript, and jQuery. It is completely self coded from personal ideas and sketches, minus a few components like the form on the ABOUT page, and the MODAL pop up boxes on the SERVICES page - which were altered to my liking but not original.